Frequently Asked Questions

Basic phone operation
Last Updated 2 years ago

  • Calling
    1. To call a phone outside of the system, simply dial their ten-digit number.
    2. You can call local numbers (with the same area code as your phone) by dialing their seven digit phone number (no area code).
    3. To call a phone within the system, dial the phone's extension number
    4. To call 911...you know how to.
  • Functions
    • While inactive (not on a call), push DND softkey to enter Do Not Disturb mode. You will now not receive calls.
    • While active (on a call), press the Hold softkey to place the call on hold.
    • Click here to learn about call transferring
  • Voicemail

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