Frequently Asked Question

The audio on my calls sounds bad
Last Updated 3 years ago

Our phones and system are designed to deliver, receive, and carry clear audio. If you're getting choppy sounds, there are several things that could be amiss.

  • Bad internet - Check your internet and make sure it's working. If it's down, or just low on reception, you will have bad audio
  • Problems with the other phone - If you are calling or receiving calls from a junky phone, the audio will be bad. A chain is only as strong as its weakest link.
  • Wonky plugs - Check the cable plugging the handset into the phone. If it's loose, you'll lose audio as well.
If problem persists, contact us immediately.

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