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Mobile App Links - Voipcom Mobile - Voipcom Chat
Voipcom Mobile (Voice Calling) Android: https://play.google.com/store/apps/details?id=network.voipcom.voipcommobile Iphone: https://apps.apple.com/lu/app/voipcom-mobile/id1615968547 Voipcom Chat (Text Messaging) Android: ...Remote Support Download
Please use the following link when requested Download Voipcom Remote Support Once the download is completed your will need to provide your code to the support technician.Text Message Segment Information - Calculation
When using the Blast Feature of Voipcom Chat, you will be billed by message segment. This article explains the details of Message Segments What is a message segment? A text message segment is a set amount of characters that are part or all of a text ...Conversations
Overview The conversations page of the application is where you will spend most of your time communicating with your contacts. Active conversations are listed on the left. You may view an individual conversation by selecting it from the list. When ...Contacts
Overview The contacts page allows you to manage your contacts and details like opt-out and consent message status, import in bulk, and more. Adding a Contact Click "New Contact" from the top right of the app. Next, enter in details, being sure to ...
Popular Articles
Basic User Guide
Basic User Guide PDFNumber Switching
Overview The number switcher allows you to toggle between your phone number and other numbers that have been shared with your account. Note: Some users and account types may be limited to a single number. Switching Numbers To switch active numbers, ...How To Install the Voipcom Mobile App
The Voipcom Mobile App allows you to use your desk extension from your mobile device. Quick Download : Android: https://play.google.com/store/apps/details?id=network.voipcom.voipcommobile&hl=en_US&gl=US Iphone: ...Voipcom Mobile Android Troubleshooting
Inbound Calls Not Ringing When App is Closed Android relies on a service known as PUSH to send updates to their phones while the app in question is closed or the phone is asleep. However, certain settings can prevent PUSH from working correctly for ...How to Configure and use Analytics
Using Analytics To access analytics, log into the Portal with a User Scope that has already been given access to Call Center features and navigate to the Call Center Home. Then click on the analytics button to launch the app. You can also access and ...