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How to Access User Portal
Voipcom provides a web portal for client services Portal Website: https://voice.voipcom.network If you are a new user and never logged in to your portal, go to the portal log in screen and click on "Are you a new user?" Enter your Email address and ...
How to Customize User Voicemail Greetings - Office Manager
As an Office Manager, you can change each user's voicemail greeting and settings, including day/night and holiday greetings. Log into the Voipcom Voice Portal URL: https://voice.voipcom.network/ Navigate to Users Find the User you wish to update the ...
Auto Attendant
Office Manager - Auto Attendants The Auto Attendants icon will take you to the auto attendant center, as seen in the figure below. Auto attendants are interactive voice recordings that allow callers to make selections in order to route their call to ...
How to Configure and use Analytics
Using Analytics To access analytics, log into the Portal with a User Scope that has already been given access to Call Center features and navigate to the Call Center Home. Then click on the analytics button to launch the app. You can also access and ...