Read First

Read First

This page contains a few important key bits on information that will help you have the best performance from the chat application
  • If you have contacts that you would like imported, we suggest you import the contacts before you being using the app. Once a conversation is started a contact is automatically created with the users phone number, importing your contacts will not update these auto created contacts. We suggest importing your contacts right away.
  • Archive your conversation when it is completed. If you let the conversations inbox fill up with hundreds of conversations, the app will slow down and have poor performance. Archiving a conversation does not delete the data. Archiving removes the conversation from the active conversations list. If you send a text to an archived conversation, it is simply restored to active no data lost. This is the same behavior for inbound, if a text comes in to an archived conversation, it is restored to active no data is lost. We suggest you archive daily.

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      Overview The contacts page allows you to manage your contacts and details like opt-out and consent message status, import in bulk, and more. Adding a Contact Click "New Contact" from the top right of the app. Next, enter in details, being sure to ...

    • Text Blasting

      Please Note: Text Blasting is not included with a standard voice plan. Text Blasting is an upgrade feature with separate pricing. Blasts are a great way to send the same message out to a list of contacts, often used for marketing, staff alerts and ...

    • Conversations

      Overview The conversations page of the application is where you will spend most of your time communicating with your contacts. Active conversations are listed on the left. You may view an individual conversation by selecting it from the list. When ...