Star Codes - Feature Codes

Star Codes - Feature Codes


Star CodeFeature Description
***Dynamically Park a Call
*<Call Park Queue>Park a Call
*35<Extension Number>Call Pickup
*36Domain Pickup
*37Group Pickup (Department)
*40Activate Forward
*41<Forwarding Number>Set Forward Busy Destination
*42<Forwarding Number>Set Forward No Answer Feature
*50Make Agent Auto-Available for Call Queues
*55<Call Park Destination>Retrieve a call from a Call Park Queue
*62To Voicemail - Password Only
*67<10 or 11 Digit phone number>To Connection w/ Privacy DID 11 Digit
*67<Extension Number>To User w/ Privacy
*69Call Return
*72<Forwarding Number>Set Forward Destination
*73DeActivate Forward
*78Activate Do Not Disturb
*79DeActivate Do Not Disturb
*88Make Agent Available for a Queue (Online)
*89Make Agent Unavailable for a Queue (Offline)
*90Activate Forward Busy
*91DeActivate Forward Busy
*92Activate Forward No Answer
*93Deactivate Forward No Answer
*98Transfer to an Extension
*99Transfer to Self
ShortcutFeature Description
03<Extension Number>Transfer a call directly to voicemail
*8<Extension Number>Auto Answer/Intercom
5000Unregistered Login to VMail (prompted for account number and password)
5001Registered Login to VMail (prompted for password only)
5002Hot Desking Sign In