Using the Webphone

First, check to see if the Webphone is registered. Click on the phone icon on the top right to view its status. 

1. Contacts - Clicking on the Rolodex icon will display your contacts. You can add or search for contacts, by clicking the magnifying glass and ' + ' icons respectively.
   
   
   
    
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   Clicking the Plus Icon will display buttons for SMS or the Dial Pad 
   
2. Voicemail - The Voicemail Button will display all of your current messages within your mailbox. Once you select a message, you can Callback, Save, Forward, or Delete said message.
     
   
3. Call History - The Call History Button will display all taken calls. Clicking on an item within your history will provide options to Call back, Send a Chat Message, or View Contact Information (if applicable).
   
         
   

Mute - Mute the caller Hold - Hold the caller (will play MOH) Dial Pad - Dial a number, places current call on hold Add Call - Conference in another participant Switch Phone - Toggle the call to go to a different device (Desk Phone, Mobile Phone, etc.) Contacts - Display current contacts More - Start/Stop Recording - Start and Stop Recording your current call Hide Call - Allows you to hide the call so you can review other screens within the app

Transfer a call   - Clicking Transfer will display two options. Choose From Contacts allows you to select a Contact. Dial a new number allows you to dial a number via dialpad.